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Downtown Victoria Bike Valet

Safe. Secure. Convenient. Free.

What is the Bike Valet?

The Downtown Victoria Bike Valet is your trusted parking service for all micromobility devices — bicycles, scooters, ebikes, skateboards, and more. Available year-round, seven days a week, our friendly and professional staff ensure your device and any attached belongings are safely parked while you enjoy your time downtown.

The Bike Valet is provided by the City of Victoria, operated by Capital Bike and its staff.

How it Works

Check-in & hand your bike and gear to our staff.

Receive a claim tag for secure tracking.

Explore downtown worry-free while we keep your bike safe.

Show your tag to reclaim your device.

Find us next to City Hall, right off Pandora Avenue between Government and Douglas Streets.

Hours of Operation

Winter Hours

Nov. 1 to Mar. 31

  • Monday to Thursday: 7:30 a.m. – 6 p.m.
  • Friday: 7:30 a.m. – 8 p.m.
  • Saturday: 10 a.m. – 8 p.m.
  • Sunday: 10 a.m. – 6 p.m.

Summer Hours

Apr. 1 to Oct. 31

  • Monday to Thursday: 7:30 a.m. – 8 p.m.
  • Friday: 7:30 a.m. – 10 p.m.
  • Saturday: 10 a.m. – 10 p.m.
  • Sunday: 10 a.m. – 6 p.m.

*Please note that hours of operation may change for holidays or special events, and the service may temporarily close due to extreme weather conditions. See upcoming 2026 events & holidays

Terms of Service

  • Patrons must receive a claim tag to park their bike or micromobility device and present it for retrieval.
  • Locks are not allowed; the station is enclosed and secure.
  • Only staff are allowed inside the bike parking area.
  • A valid claim tag must be presented to access a parked bike’s content or any of its accessories. Patrons must always be accompanied by staff when retrieving such items.
  • Bikes must be picked up within operating hours.
  • While the Valet is in operation, the bikes are fully insured; however, accessories are left at the risk of patrons.
  • We park all micromobility devices, including bikes, e-bikes, cargo bikes, scooters, electric scooters, and skateboards. Staff reserve the right to refuse service if an item does not meet these criteria.
  • Bikes parked at the Bike Valet may be subject to a stolen bike search on Project 529.
  • Bikes cannot be left overnight. After operating hours, bikes are left at the patron’s risk and are subject to a $40 retrieval fee. To pick up a leftover bike, please email leftoverbikes@capitalbike.ca to receive instructions. Bikes left for over five business days will be impounded with the Victoria Police Department or donated to Re-Buy-Cycle Shop.