Capital Bike Privacy Policy page 1
Privacy Policy
The Capital Bike mobile application and mobile responsive website (collectively,
Bike App
, or the
), administered by the Capital Bike Society of Victoria BC, is for
your personal use and information. This Privacy Policy describes Capital Bikes policies and
procedures on the collection, use, and disclosure of your information when you use the
service and tells you about yor privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the service,you
agree to the collection and use of information in accordance with this privacy policy.
For the purposes of this privacy policy:
means the individual accessing or using the Service, or the company, or other legal
entity on behalf of which such individual is accessing or using the Service, as applicable.
Capital Bike
(referred to also as “we”, “us” or “our” in this agreement) refers to Capital
means an entity that controls, is controlled by or is under common control with
a party, where “control” means ownership of 50% or more of the shares, equity interest
or other securities entitled to vote for election of directors or other managing authority.
means a unique account created for you to access our service or parts of our
Webs i te
refers to Capital Bikes website, accessible from
refers to the Capital Bike mobile application and mobile responsive website
Capital Bike App
, or the
), administered by the Capital Bike Society
of Victoria BC.
refers to: British Columbia, Canada
Service provider
means any natural or legal person who processes the data on behalf
of Capital Bike. It refers to third-party companies or individuals employed by the us to
facilitate the service, to provide the service on our behalf, to perform services related to
the service or to assist us in analyzing how the service is used.
Third-party social media service
refers to any website or any social network website
through which a user can log in or create an account to use the service.
Personal data
is any information that relates to an identified or identifiable individual.
are small files that are placed on your computer, mobile device or any other
device by a website, containing the details of your browsing history on that website
among its many uses.
Last updated: August 3, 2022
Bike Society, 1034 Hillside Avenue, PO Box 8837, Victoria, BC V8W 3S3.
Capital Bike Privacy Policy page 2
means any device that can access the service such as a computer, a mobile
phone or a digital tablet.
Usage data
refers to data collected automatically, either generated by the use of the
service or from the service infrastructure itself (for example, the duration of a page visit).
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you. Personally identifiable information
may include, but is not limited to:
Email address
First name and last name
Phone number
Address, province, postal code, city
Usage data
Usage data
Usage data is collected automatically when using the service.
Usage data may include information such as your devices internet protocol address (e.g.
IP address), browser type, browser version, the pages of our service that you visit, the time
and date of your visit, the time spent on those pages, unique device identifiers and other
diagnostic data.
When you access the service by or through a mobile device, we may collect certain
information automatically, including, but not limited to, the type of mobile device you use,
your mobile device unique id, the ip address of your mobile device, your mobile operating
system, the type of mobile internet browser you use, unique device identifiers and other
diagnostic data.
We may also collect information that your browser sends whenever you visit our service or
when you access the service by or through a mobile device.
Tracking technologies and cookies
We use cookies and similar tracking technologies to track the activity on our website and
store certain information. Tracking technologies used are beacons, tags, and scripts to collect
and track information and to improve and analyze our website service.
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You can instruct your browser to refuse all cookies or to indicate when a cookie is being
sent. However, if you do not accept cookies, you may not be able to use some parts of our
Cookies can bepersistent or “session cookies. Persistent cookies remain on your personal
computer or mobile device when you go offline, while session cookies are deleted as soon
as you close your web browser.
We use both session and persistent cookies for the purposes set out below:
Necessary / essential cookies
Type: session cookies
Administered by: us
Purpose: these cookies are essential to provide you with services available through the
website and to enable you to use some of its features. They help to authenticate users and
prevent fraudulent use of user accounts. Without these cookies, the services that you have
asked for cannot be provided, and we only use these cookies to provide you with those
Cookies policy / notice acceptance cookies
Type: persistent cookies
Administered by: us
Purpose: these cookies identify if users have accepted the use of cookies on the service.
Functionality cookies
Type: persistent cookies
Administered by: us
Purpose: these cookies allow us to remember choices you make when you use the website,
such as remembering your login details or language preference. The purpose of these cookies
is to provide you with a more personal experience and to avoid you having to re-enter your
preferences every time you use the website.
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Use of your personal data
The society may use personal data for the following purposes:
To provide and maintain our service, including to monitor the usage of our service.
To manage your account: to manage your registration as a user of the service. The
personal data you provide can give you access to different functionalities of the service
that are available to you as a registered user.
For the performance of a contract: the development, compliance and undertaking of
the purchase contract for the products, items or services you have purchased or of any
other contract with us through the service.
To contact you: to contact you by email, telephone calls, sms, or other equivalent forms
of electronic communication, such as a mobile application’s push notifications regarding
updates or informative communications related to the functionalities, products or
contracted services, including the security updates, when necessary or reasonable for
their implementation.
To provide you with news, special offers and general information about other goods,
services and events which we offer that are similar to those that you have already
purchased or enquired about unless you have opted not to receive such information.
To manage your requests: to attend and manage your requests to us.
We may share your personal information in the following situations:
With service providers: we may share your personal information with service providers
to monitor and analyze the use of our service, to contact you.
With affiliates: we may share your information with our affiliates, in which case we will
require those affiliates to honor this privacy policy. Affiliates include our joint venture
partners or other companies that we control or that are under common control with us.
With business partners: we may share your information with our business partners to
offer you certain products, services or promotions.
With government partners: we may share non-identifiable usage information with our
government partners to improve cycling facilities and services around the province.
With other users: when you share personal information or otherwise interact in the
public areas with other users, such information may be viewed by all users and may be
publicly distributed outside. If you interact with other users or register through a third-
party social media service, your contacts on the third-party social media service may
see your name, profile, pictures and description of your activity. Similarly, other users
will be able to view descriptions of your activity, communicate with you and view your
Retention of your personal data
The society will retain your personal data only for as long as is necessary for the purposes
set out in this privacy policy. We will retain and use your personal data to the extent
necessary to comply with our legal obligations (for example, if we are required to retain your
data to comply with applicable laws), resolve disputes, and enforce our legal agreements
and policies.
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The society will also retain usage data for internal analysis purposes. Usage data is generally
retained for a shorter period of time, except when this data is used to strengthen the security
or to improve the functionality of our service, or we are legally obligated to retain this data
for longer time periods.
Transfer of your personal data
Your information, including personal data, is processed at the society’s operating offices and
in any other places where the parties involved in the processing are located. It means that
this information may be transferred to — and maintained on — computers located outside
of your province, country or other governmental jurisdiction where the data protection laws
may differ than those from your jurisdiction.
Your consent to this privacy policy followed by your submission of such information
represents your agreement to that transfer.
The society will take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this privacy policy and no transfer of your personal data
will take place to an organization or a country unless there are adequate controls in place
including the security of your data and other personal information.
Disclosure of your personal data
Business transactions
If the society is involved in a merger, acquisition or asset sale, your personal data may be
transferred. We will provide notice before your personal data is transferred and becomes
subject to a different privacy policy.
Law enforcement
Under certain circumstances, the society may be required to disclose your personal data if
required to do so by law or in response to valid requests by public authorities (e.g. a court or
a government agency).
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Other legal requirements
The society may disclose your personal data in the good faith belief that such action is
necessary to:
Comply with a legal obligation.
Protect and defend the rights or property of the society.
Prevent or investigate possible wrongdoing in connection with the service.
Protect the personal safety of users of the service or the public.
Protect against legal liability.
Security of your personal data
The security of your personal data is important to us, but remember that no method of
transmission over the internet, or method of electronic storage is 100% secure. While we
strive to use commercially acceptable means to protect your personal data, we cannot
guarantee its absolute security.
Links to other websites
Our service may contain links to other websites that are not operated by us. If you click on
a third party link, you will be directed to that third party’s site. We strongly advise you to
review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.
Changes to this Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by
posting the new privacy policy on this page.
We will let you know via a prominent update to the “last updated” date at the top of this
privacy policy.
You are advised to review this privacy policy periodically for any changes. Changes to this
privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, you can contact us by email: